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WE DO NOT HAVE A 24 HOURS (all the time )FRONT DESK, and do not want you to wait for us,thus...
We kindly request you to re-confirm (or notify us any change) via email, your estimated time of arrival to Chillout Flat (please use the AM or PM system and more or less two hours span) in order to be sure we are there when you arrive, thank you very much, for your cooperation in this matter, which indeed will make your arrival far easier and comfortable.
 if your arrival will be later than 11PM is even more important for us to know it, cause we do not have night staff, so special instructions and conditions may apply.

 if you have any question or doubt on our services please do not hesitate to contact us

INFORMATION ON DIFFERENT WAYS OF TRANSPORT TO CHILLOUT FLAT FROM AIRPORT:

TAXI: http://www.aicm.com.mx/en/passengers/transportation/taxis

Note: usually the fixed fee for authorized taxis at airport is between $180 to $205 pesos for a sedan car, and $305 pesos for a van (up to 4 passengers ZONE 4) Chillout Flat is in Zone number 4 , always buy your tickets at ticket counters and specify the car that suits your needs (i.e sedan or van) please be aware of some kind of trick at ticket counters.......they sometimes gives you the price for a VAN which is more expensive.......if you are only two persons with 2 suitcases and a couple of small bags , specify clearly that you want a sedan car.

If you come by taxi,please tell the driver that we are in Bolivar street number 8 between Tacuba and 5 de Mayo streets, our B&B is located in an historic residential building, and by government rules, there is no sign saying hotel or Chillout Flat, so don´t expect to see it, just tell the man on the entrance you want to go to the 101 flat, and take the elevator 1st floor, step out and turn to the left twice.
In case taxi driver needs more details in spanish please show him the following message:

A PICTURE OF THE BUILDING IS ATTACHED FOR VISUAL REFERENCE

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>> ESTIMADO SEÑOR TAXISTA, SUS PASAJEROS SE DIRIGEN A LA CALLE SIMON BOLIVAR # 8, INTERIOR 102, ENTRE TACUBA Y 5 DE MAYO , EN EL CENTRO HISTORICO, NO TENEMOS NINGUN LETRERO QUE DIGA HOTEL, SOLO DEJE A SUS PASAJEROS EN EL GRAN PORTON VERDE CON ESCALONES JUNTO A LA LIBRERIA,"Maranatha" EL EDIFICIO SE LLAMA SANTA CLARA..... MUCHAS GRACIAS, QUE TENGA BUEN DIA!!
>> (POR FAVOR NO CONFUNDIR LA ENTRADA CON LA DEL ESTACIONAMIENTO QUE TAMBIEN TIENE EL NUMERO 8, )

Como referencia estamos a la vuelta del restaurante CAFE DE TACUBA

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METRO: (SUBWAY) http://www.aicm.com.mx/en/passengers/transportation/metro

>> - By Metro (metro station "allende" Navy Blue Line) we are just around the corner! (From airport terminal 1, you have to make two transfers, so metro can be cheap ($5 pesos) but uncomfortable with big luggage, please try to avoid rush hours (i.e from 6am till 9:00am and from 6:00pm till 9:00pm on a working day)

BUS: http://www.aicm.com.mx/en/passengers/transportation/metrobus

In both terminals of the airport Benito Juarez, there is a bus service called "Metrobus", linking the airport with the Historical Center of the City, the service has a fixed cost of $ 30 pesos per person, you have to buy a card for $ 10 pesos. and do a reload on the machines that are in the area of the airport arrivals (after customs), this bus takes about 40 minutes to reach the historical center and the nearest stop to Chillout Flat is "BELLAS ARTES", hence you have to walk 3 blocks (6 minutes) to the Chillout Flat

>> PLEASE NOTE: 

>> ---- PLEASE REMIND Chillout Flat is 100% non smoking area!

>> ----Breakfast is served between 8:30 and 9:30 AM from Monday to Saturday

WE CHANGE TOWELS AND BED SHEETS EVERY THIRD NIGHT OF STAY

KIDS CANNOT BE ACCOMMODATED IN CHILLOUT FLAT B&B


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